OFFICE MANAGER

Job Title:

Office Manager

Salary:

$35.00 hourly for 35 - 40 hours per week (Overtime applicable after 40 hours a week)

Anticipated Start Date:

As soon as possible

Terms of Employment:

Permanent, Full-Time, Part Time

Number of positions: 1

Job requirements

Languages

English

Minimum Education

Completion of secondary school

Experience

1-2 years of experience in Office Administration is required. 

Specific Skills

·        Oversee the scheduling of print and signage projects to ensure timely delivery.

·        Act as a bridge between sales, design, and production teams to ensure client requirements are clearly communicated and met.

·        Monitor the progress of print and signage orders, ensuring that designs are approved, proofs are reviewed, and production proceeds smoothly.

·        Review proofs with clients for accuracy before sending them to production, ensuring customer satisfaction with final designs.

·        Take detailed orders from clients, ensuring all project specifications (e.g., dimensions, materials, colors) are accurately captured.

·        Handle complaints, concerns, and post-production issues, ensuring quick resolutions and maintaining positive client relationships.

·        Oversee the inventory of printing supplies (paper, ink, etc.) and signage materials (vinyl, acrylic, metal, etc.), ensuring sufficient stock levels for both printing and sign production

·        Keep track of stock levels and reorder materials as necessary to avoid production delays.

·        Build and maintain relationships with vendors to ensure timely delivery of materials and manage pricing agreements.

·        Generate invoices for completed projects, ensuring all services (design, printing, signage installation) are accurately billed.

·        Ensure that all print and sign products meet the company's quality standards, checking for defects in print quality, color accuracy, and material finish.

·        Supervise office and production staff, providing guidance and support as needed.

·        Coordinate staff shifts, ensuring production deadlines are met, especially during busy periods.

·        Provide training to new employees on office procedures, safety protocols, and customer service standards.

·        Oversee the maintenance and troubleshooting of printing and signage production equipment (e.g., large format printers, laminating machines, vinyl cutters).

·        Keep organized records of client orders, invoices, and project details for future reference.

·        Regularly follow up with clients for repeat business, ensuring satisfaction and gathering feedback for continuous improvement.

Work conditions and physical capabilities:

Fast-paced environment, work under pressure, attention to detail

Personal suitability:

Ability to multitask, flexibility, reliability, organized, team player

Business equipment:

Electronic scheduler, MS Excel, MS Office, MS Word and Windows

Other:

Candidate must be legally entitled to work in Canada.

Office Address and work location:

#108 – 12940 80 Avenue

Surrey, BC V3W 3B2 Canada   

Employer:

Fine Print & Signs

How to Apply:

By Email: fineprint12@outlook.com