Establish work schedules and procedures Co-ordinate activities with other work units or departments Perform routine clerical duties Prepare and submit reports Ensure accuracy of completed time sheets, payroll and other summaries Maintain work records and logs Monitor personnel workloads and locations Perform general office duties Resolve work related problems Recruit and hire staff Co-ordinate traffic flow of supplies Compile worksheets and specifications of orders Create, investigate, track and complete work orders Prepare and maintain progress and other reports Project management Provide customer service Train workers in duties and policies Arrange training for staff Co-ordinate, assign and review work Requisition or order materials, equipment and supplies Advise vehicle operators of traffic and other problems Communicate with ships, aircraft and other remote operations Dispatch personnel according to schedules and work orders Dispatch personnel as required by emergency situations Follow-up on issues with work orders Handle wake-up calls Keep track of shipments Knowledge of cross border dispatching regulations and practices Operate computer-aided communications and dispatching equipment Plan, organize and oversee operational logistics of the organization Receive requests for emergency assistance or service Organize and maintain inventory Computer and technology knowledge Spreadsheet Internet MS Excel MS Word MS Office Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail